Error: Failed to create virtual environment: exit code -998

V1 Desktop Feedback V1-Windows
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1

Looked like it got most of the way through the install, but then died. Windows 10

2

Can you upload here or send the logs to support@comfy.org?

3

Sure thing.

[2024-11-26 00:15:23.272] [info]  Creating ComfyUI directories in C:\ComfyUI\Desktop\ComfyUI
[2024-11-26 00:15:23.275] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\custom_nodes
[2024-11-26 00:15:23.276] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\input
[2024-11-26 00:15:23.277] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\output
[2024-11-26 00:15:23.278] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\user
[2024-11-26 00:15:23.279] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\user\default
[2024-11-26 00:15:23.279] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models
[2024-11-26 00:15:23.280] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\checkpoints
[2024-11-26 00:15:23.280] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\clip
[2024-11-26 00:15:23.281] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\clip_vision
[2024-11-26 00:15:23.281] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\configs
[2024-11-26 00:15:23.282] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\controlnet
[2024-11-26 00:15:23.282] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\diffusers
[2024-11-26 00:15:23.283] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\diffusion_models
[2024-11-26 00:15:23.283] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\embeddings
[2024-11-26 00:15:23.284] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\gligen
[2024-11-26 00:15:23.284] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\hypernetworks
[2024-11-26 00:15:23.285] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\loras
[2024-11-26 00:15:23.285] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\photomaker
[2024-11-26 00:15:23.285] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\style_models
[2024-11-26 00:15:23.286] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\unet
[2024-11-26 00:15:23.286] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\upscale_models
[2024-11-26 00:15:23.287] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\vae
[2024-11-26 00:15:23.287] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\vae_approx
[2024-11-26 00:15:23.287] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\animatediff_models
[2024-11-26 00:15:23.288] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\animatediff_motion_lora
[2024-11-26 00:15:23.288] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\animatediff_video_formats
[2024-11-26 00:15:23.289] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\liveportrait
[2024-11-26 00:15:23.289] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\insightface
[2024-11-26 00:15:23.289] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\insightface\buffalo_1
[2024-11-26 00:15:23.290] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\blip
[2024-11-26 00:15:23.290] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\blip\checkpoints
[2024-11-26 00:15:23.291] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\CogVideo
[2024-11-26 00:15:23.291] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\xlabs
[2024-11-26 00:15:23.292] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\xlabs\loras
[2024-11-26 00:15:23.292] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\xlabs\controlnets
[2024-11-26 00:15:23.292] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\layerstyle
[2024-11-26 00:15:23.293] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\LLM
[2024-11-26 00:15:23.293] [info]  Created directory: C:\ComfyUI\Desktop\ComfyUI\models\Joy_caption
[2024-11-26 00:15:23.294] [info]  Wrote settings to C:\ComfyUI\Desktop\ComfyUI\user\default\comfy.settings.json: {
  "Comfy-Desktop.AutoUpdate": true,
  "Comfy-Desktop.SendStatistics": false,
  "Comfy.ColorPalette": "dark",
  "Comfy.UseNewMenu": "Top",
  "Comfy.Workflow.WorkflowTabsPosition": "Topbar",
  "Comfy.Workflow.ShowMissingModelsWarning": true
}
[2024-11-26 00:15:23.306] [info]  Creating model config files in C:\Users\Username\AppData\Roaming\ComfyUI\extra_models_config.yaml
[2024-11-26 00:15:23.313] [info]  Created extra_model_paths.yaml at C:\Users\Username\AppData\Roaming\ComfyUI\extra_models_config.yaml
[2024-11-26 00:15:23.461] [info]  Received renderer-ready message!
[2024-11-26 00:15:23.971] [info]  Server start
[2024-11-26 00:15:23.972] [info]  Using uv at C:\Users\Username\AppData\Local\Programs\@comfyorgcomfyui-electron\resources\uv\win\uv.exe
[2024-11-26 00:15:23.973] [info]  Creating virtual environment at C:\ComfyUI\Desktop\ComfyUI\.venv with python 3.12.4
[2024-11-26 00:15:24.094] [info]  e[2Je[me[HWindows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

Try the new cross-platform PowerShell https://aka.ms/pscore6e]0;C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exeae[?25h
[2024-11-26 00:15:24.103] [info]  e[25le[6;1He[?25h
[2024-11-26 00:15:24.174] [info]  PS C:\ComfyUI\Desktop\ComfyUI> 
[2024-11-26 00:15:24.266] [info]  e[?25l
[2024-11-26 00:15:24.290] [info]  
PS C:\ComfyUI\Desktop\ComfyUI> e[93mcleare[m; e[93mC:\Users\Username\AppData\Local\Programs\@com
fyorgcomfyui-electron\resources\uv\win\uv.exee[m e[36m"venv"e[m e[36m"--python"e[m e[36m"3.12.4"e[m; e[93mechoe[m e[36m"
--end-1732598123974:e[92m$?e[36m"e[me[K
e[?25h
[2024-11-26 00:15:24.291] [error] Error creating virtual environment: Error: Failed to create virtual environment: exit code -998
[2024-11-26 00:15:53.329] [error] @todesktop/runtime: alwaysResolve: Promise timed out after 30000ms
[2024-11-26 00:15:53.694] [info]  @todesktop/runtime: Checking for update
[2024-11-26 00:15:53.695] [info]  @todesktop/runtime: AutoUpdater: checking-for-update
[2024-11-26 00:15:53.700] [info]  @todesktop/runtime: Generated new staging user ID: 4232347c-9c81-561b-9610-bcd83c00ee65
[2024-11-26 00:15:54.118] [info]  @todesktop/runtime: Update for version 0.3.8 is not available (latest version: 0.3.8, downgrade is allowed).
[2024-11-26 00:15:54.120] [info]  @todesktop/runtime: AutoUpdater: update-not-available {
  version: '0.3.8',
  files: [
    {
      url: 'ComfyUI Setup 0.3.8 - Build 241122wnfejmvtj-x64.exe',
      sha512: 'OcUeIoURhCl7hZSVecZSPFmrbU8Je3j3i/4TuAKAlrdufSU6cvDuxWh/IShm/quqVDwts4ex9VWKp8LA94Pyhw==',
      size: 157009896
    }
  ],
  path: 'ComfyUI Setup 0.3.8 - Build 241122wnfejmvtj-x64.exe',
  sha512: 'OcUeIoURhCl7hZSVecZSPFmrbU8Je3j3i/4TuAKAlrdufSU6cvDuxWh/IShm/quqVDwts4ex9VWKp8LA94Pyhw==',
  releaseDate: '2024-11-22T20:03:45.644Z'
}
[2024-11-26 00:19:13.514] [info]  Window all closed
[2024-11-26 00:19:13.515] [info]  Quitting ComfyUI because window all closed
4

Oh you are using 0.3.8. can you download the latest and try again? We can improve the robustness of installing the virtual environment though

5

I just tried it with 0.3.18 and it installed fine. :+1:

6

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