# Failed Installation **URL:** \ **Category:** Mac\ **Tags:** issue, install\ **Created:** [January 21, 2025, 12:52pm UTC](https://forum.comfy.org/t/failed-installation/1182 "2025-01-21T12:52:59Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![naim.howard](https://avatars.discourse-cdn.com/v4/letter/n/8e7dd6/32.png) [@naim.howard](https://forum.comfy.org/u/naim.howard)\ **Post date:** [January 21, 2025, 12:52pm UTC](https://forum.comfy.org/t/failed-installation/1182/1 "2025-01-21T12:52:59Z")
I’ve tried installing the Desktop version via the provided link and it fails time after time. Once placed in my Applications directory, I double click to launch the software and receive the following message: **ComfyUI needs a valid directory set as its base path. Inside, models, custom nodes, etc will be stored.** **Click OK, then selected a new base path.** I select the directory and proceed and then I receive the following message: **Unhandled exception** ![Screenshot 2025-01-21 at 16.46.07](https://canada1.discourse-cdn.com/flex009/uploads/comfyui1/original/1X/e7fed08486d22c903fe1009b870f650b3ab27e7c.jpeg) Reference images are attached. Any guidance would be greatly appreciated. Computer: Apple M3 Max 16 cores and 48GB of RAM - Sequoia 15.2 ---
**Author:** ![filtered](https://yyz1.discourse-cdn.com/flex009/user_avatar/forum.comfy.org/filtered/32/149_2.png) [@filtered](https://forum.comfy.org/u/filtered)\ **Post date:** [January 22, 2025, 8:24pm UTC](https://forum.comfy.org/t/failed-installation/1182/2 "2025-01-22T20:24:07Z")
Hi there, it sounds like you have invalid configuration. Please try the following to reset your settings and reinstall: 1. Close the app 2. Remove both of the configuration files listed in the [User Guide](https://comfyorg.notion.site/ComfyUI-Desktop-User-Guide-1146d73d365080a49058e8d629772f0a#1836d73d365080c6a62dc493274f1f43) 3. Start the app 4. Follow the installation process, selecting a new, empty directory to install to